Privacy Policy

Effective Date: May 20, 2026

This Privacy Policy describes how Mahuri Milan (“Platform”, “we”, “our”, or “us”) collects, uses, stores, and protects user information when you access or use our website, mobile application, and related services.

By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information from users:

Profile Information

• Name
• Gender
• Date of birth / age
• Education and occupation details
• Marital status
• Location information
• Profile photographs

Verification Information

To help maintain account authenticity and user safety, we may request:

• Selfie photograph
• Video verification
• Government-issued identity proof
• Other verification-related information voluntarily submitted by users

Device & Usage Information

• Device type and operating system
• IP address
• Browser information
• App usage activity
• Login and access timestamps
• Cookies and similar technologies

Communication Information

• Customer support interactions
• User reports and feedback
• Messages or communications made through platform features, where applicable

2. How We Use Information

We may use collected information for the following purposes:

• Creating and managing user accounts
• Displaying and maintaining user profiles
• Providing matchmaking and related services
• Verifying profile authenticity
• Preventing fraud, misuse, spam, or unauthorized activity
• Improving platform functionality and user experience
• Responding to support requests
• Complying with applicable laws and regulatory obligations

3. Profile Visibility

Certain profile details may be visible to other registered users based on platform functionality and privacy settings selected by users.

Users are responsible for the information they choose to share on the Platform.

4. Verification & Safety Measures

To support platform safety and authenticity, we may conduct profile verification procedures, including requesting additional information, selfie verification, or video verification.

Failure to complete requested verification may affect profile approval, visibility, or continued access to certain platform features.

5. Sharing of Information

We do not sell personal information to third parties.

Information may be shared only in the following situations:

• With service providers supporting platform operations
• With verification or security service providers
• When required under applicable law, legal process, or government request
• To protect platform security, user safety, or legal rights

6. Data Storage & Retention

User information may be retained for as long as necessary to:

• Provide services
• Maintain security and fraud prevention measures
• Resolve disputes
• Comply with legal obligations

Users may request account deletion subject to applicable legal or operational requirements.

7. User Rights

Depending on applicable laws, users may have the right to:

• Access their information
• Correct inaccurate information
• Request deletion of their account or data
• Withdraw consent where applicable

Requests may be submitted through the support contact provided below.

8. Data Security

We use reasonable administrative, technical, and security measures to protect user information from unauthorized access, misuse, loss, or alteration. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

9. Cookies & Similar Technologies

The Platform may use cookies and similar technologies to:

• Improve functionality
• Maintain session security
• Analyze usage patterns
• Enhance user experience

Users may manage cookie preferences through their browser or device settings.

10. Eligibility

The Platform is intended only for individuals who are legally eligible to marry under applicable laws. Users below the legally permitted age are not allowed to register or use the Platform.

11. Account Restrictions

We reserve the right to review, restrict, suspend, or remove accounts that:

• Contain false or misleading information
• Violate platform policies
• Engage in fraudulent, abusive, or unlawful activities
• Affect platform integrity or user safety

12. Third-Party Services

The Platform may contain links or integrations with third-party services. We are not responsible for the privacy practices or content of such third-party services.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted within the Platform with a revised effective date.

14. Contact Information

For questions, support, or privacy-related requests users may contact the support section inside the app.